Refunds & Returns Policy

At Coast Life Luxuries, we want your shopping experience to be worry-free. That’s why we’ve made our refund and return process straightforward and hassle-free.

1. Return Timeframe

• You can return your purchase within 30 days of the purchase date.
• Unfortunately, we cannot accept returns after 30 days.

2. Shipping Costs

• If your item is defective or damaged, we’ll cover the cost of return shipping.
• For returns due to a change of mind, the customer is responsible for return shipping costs.

3. Defective or Damaged Items

• If your product is damaged or not functioning as expected, notify us within 30 days of receipt.
• We’ll provide a prepaid shipping label for the return. Once we’ve received and inspected the item, we’ll issue a replacement or a full refund, including the original shipping cost.

4. Change of Mind Returns

• If you decide you no longer want the item, you can return it within 30 days as long as it is unused and in its original packaging.
• Return shipping costs are the responsibility of the customer. Once we receive and inspect the item, we’ll refund the cost of the product minus the original shipping fee.

5. Refunds

• Refunds are processed within 7 business days after the returned item is received and inspected.
• Refunds will be issued to the original payment method. Please note that your bank or card provider may take additional time to process the refund.
• If more than 10 business days have passed since your refund was issued and you haven’t received it, contact us at support@coastlifeluxuries.com for assistance.

Restocking Fee

In certain cases, a restocking fee may apply. If this is the case, we will inform you beforehand.

For additional questions or concerns regarding refunds or returns, our friendly Customer Support team is here to help! Reach out to us anytime at support@coastlifeluxuries.com.